Privacy policy
This policy explains how Toolkitbranch handles personal data when you use toolkitbranch.click or communicate with our Hanoi studio.
Data controller
Toolkitbranch, 1 Tu Dinh Street, Long Bien District, Hanoi. Email: hello@toolkitbranch.click. Phone: (84-4) 23 753 023.
Data we collect
- Contact details you submit (name, email, phone, message content, training interest).
- Basic technical data such as browser type and pages visited if you accept analytics cookies.
- Enrolment and attendance details when you join a cohort or coaching series.
Why we use data
- To respond to training and coaching enquiries.
- To schedule sessions, issue confirmations, and deliver materials.
- To improve the website when analytics are consented.
- To meet accounting and legal obligations in Vietnam.
Legal bases
We process enquiry and enrolment data to take steps at your request before a contract and to perform a confirmed training engagement. Analytics cookies run only with consent. We retain invoice-related records as required by law.
Sharing
We do not sell personal data. We may share limited information with service providers who host email or site infrastructure, under confidentiality obligations, or when required by competent authorities.
Retention
Enquiry messages are kept up to 24 months unless a longer relationship begins. Enrolment records are retained for the period needed for operational and legal purposes, typically up to five years for financial documents.
Your choices
You may request access, correction, or deletion of personal data where applicable by emailing hello@toolkitbranch.click. You can reject non-essential cookies via the banner without losing access to the site.
International transfers
If a provider stores data outside Vietnam, we seek appropriate safeguards consistent with applicable law and our contracts.
Contact
Privacy questions: hello@toolkitbranch.click.